Frequently Asked Questions

Littleton sceneryThe Town of Littleton serves the incorporated town limits only. This area is small, approximately a square mile around the traffic light at Mosby Avenue & US Hwy 158. If you have a Littleton mailing address please make sure you are actually in our service area. If you are not in our jurisdiction your services are provided by your respective county. Click here to view a map of the town limits.

For your convenience, here is some information that may be helpful.

New Residents

New Businesses

By topic…

Water/Sewer

  • How do I get water service turned on?
    Complete an application for service (download here), and submit it to the Clerk’s office. Along with the application, include the required deposit (see fee schedule) and provide 2 forms of identification, one must be a picture ID.
  • I’m building a new house. How do I connect to town water and sewer service?
    The current minimum tap fees are listed on the fee schedule. Contact Town Hall at 252-586-2709 to request a quote for the actual total cost. After that amount is paid in full the tap(s) will be installed, then you can apply for service as described above.
  • How do I pay my bill?
    We accept cash, money order payable to Town of Littleton, or check* payable to Town of Littleton. U.S. dollars only. Payments can be made at the Clerk’s office during normal business hours, or mail it to PO Box 87, Littleton, NC 27850. *Check must have preprinted name and address, and no post-dated checks accepted.
  • I mailed my payment on the 1st of the month. Why are you charging me a late fee?
    We have no control over the postal service. Payments received after the due date are considered late. If there is a USPS postmark on the envelope we will honor that date upon receipt, but until we receive the payment your bill is considered unpaid.
  • I have a leaky toilet/sink/pipe. Will you come fix it?
    No. The town’s responsibility ends at the meter. You are responsible for checking/fixing any problems on your side of the meter. You are also responsible to pay for any water usage incurred because of a leak on your side of the meter. If you are in a rental unit, please contact your maintenance department and/or landlord for assistance.
  • I moved out a few months/weeks/days ago. Why are you still billing me?
    The service agreement requires that you notify the Clerk’s office to discontinue service. Billing will continue until we receive notification to disconnect your service. Click here to view our account policies.
  • Will I get my deposit back?
    Yes, if you give us proper notification to disconnect your service and your account is paid in full. We apply your deposit toward your final bill. If there is any deposit remaining after the final bill we will mail you a check shortly after the Board of Commissioners’ next regular monthly meeting.
  • I didn’t receive my bill in the mail. Why are you charging me late fees?
    Bills are due on the 10th of the month. Failure to receive a bill does not prevent the bill from becoming delinquent or relieve the customer from payment. No second notice is given. All bills are delivered by the U. S. Postal Service, and we have no control over the Postal Service. If you do not receive your bill in the first few days of the month please call Town Hall at 252-586-2709 to find out the amount due so you can pay it on time.
  • Why are you charging me so much when I don’t use any water?
    The minimum bill is for usage up to 2000 gallons per billing cycle. If your water/sewer service is active at any time during the billing cycle you will receive at least a minimum bill regardless of usage.
  • Why is my water bill so high?
    You are charged for the amount of water that goes through the meter. If your bill is unusually high, it’s possible that you: 1) have a leak, 2) have a running toilet, or 3) used more water from watering the yard, washing cars, extra people in the residence, etc. Please check for all of these conditions as you are responsible for the amount of water that goes through the meter.
  • Can you send someone to recheck the meter?
    Yes, we can reread the meter to check the usage. We will do this once a year for no charge, any additional rechecks will cost $10 each time.
  • My meter is not working, can someone check it?
    Yes, see above answer.
  • How can you help me with my bill?
    You are responsible for paying the full amount of the bill. If you need assistance, you may contact local churches or social services to inquire if they will provide any financial aid.
  • Can I have an adjustment?
    Maybe. If you have a leak, you must have it fixed and provide proof of the repair including location of the leak. You are allowed one adjustment per year, preapproved by the Water Commissioner. Only sewer charges can be adjusted, all water charges must be paid for. Please call Town Hall at 252-586-2709 for assistance.
  • What other policies should I know about?
    Please read our Water Account Information here.

Trash / recycling

  • When is the trash picked up? / Why isn’t my trash can or recycle can picked up?
    Trash and recycling service is handled by Unity of the Carolinas. Please direct your questions or concerns to Unity of the Carolinas at 252-536-2582.
    For your convenience here is a link to the Recycling Information page at Unity of the Carolinas: http://unitysouthernenvironmental.com/?page_id=366
  • What about bulky items, such as furniture and appliances?
    Do not put these items out at the curb, they will not be picked up. Residents are responsible for disposing of anything that doesn’t fit into the receptacles provided by Unity. Here is a link to the Halifax County solid waste department for information on Solid Waste Convenience Centers.
  • What else can you tell me about trash pickup?
    Trash receptacles are to be removed from the street area no later than 48 hours after pickup has occurred. Notification of an order to clear the area will be given with information containing subsequent fines for neglect to remove the items in a timely manner.

Streets

  • How do I report a street light that is out?
    Street light outages can be reported directly to Duke Energy at 1-800-419-6356. Please note the pole number and the location of the pole. (Click here to see a pole number example. The number is circled in red.)
  • How do I report a downed power line?
    If you see downed power lines or another electrical danger, call for help immediately at (800) POWERON or (800) 769-3766. Keep others away until help arrives. The first rule of safety is do not touch a power line or anything touching a power line, such as tree limbs, tools and toys. Even power lines that have fallen may be dangerous and should not be moved or disturbed.
  • When will you repair the pothole or sidewalk that’s damaged?
    Report these to the Street Commissioner, via Town Hall at 252-586-2709.

Leaf / Yard Debris

  • When will my leaves / yard debris get picked up?
    Typically leaves and yard debris are picked up the last week of the month, weather permitting. We do our best to provide date changes on this website, check the News for current information.
  • Why didn’t you pick up my leaves / yard debris?
    Leaves and yard debris are picked up within the town limits only.  The contractor makes every effort to pick up all debris each month. He will go through town one time each month, so if you put out your debris after he’s passed your house it won’t get picked up until next month. Do not place leaves / debris in bags – it will not get picked up. Leaves, pine cones, etc. may be brought to the Summit dump or recycled in an area in your yard. Please read this notice for other limitations.
  • Where should I place the debris for pick up?
    Branches and shrub debris are to be place near the edge of the road but not in the storm drains. Debris placed in the storm drains will be subject to a fine. Please read this notice for other limitations.
  • When will you pick up loose leaves?
    There will be 8 scheduled loose leaf collections between mid-November and mid-January. Specific collection times will be posted on the News page.

Finance

  • What is the tax rate for Littleton?
    Effective 2016:  $0.80 per $100, for property owners within the town limits.
  • How do I pay my taxes?
    Halifax County collects town taxes, and it is included on your annual tax bill. For more information visit the Halifax County Tax Administration website.

Zoning

  • I’m opening a business in town. What do I need to do?
    Contact Town Hall for zoning compliance:
    1. Prepare a letter containing a) the type of business, b) the address of the business, c) number of parking spaces within 40 feet, d) square footage of the building, e) any signage that will be erected, and f) your contact information.
    2. Submit this to Town Hall. The zoning administrator will review the information and contact us if anything else is needed.
    3. When the zoning is approved, we will notify you and the information will be forwarded to Halifax County. All other inspection/permitting requirements will be handled by Halifax County. Contact the county inspection department at 252-583-4891.
  • I’m doing some construction at my house or on my property. What do I need to do?
    Contact Town Hall for zoning compliance:
    1. Prepare a letter containing a) a scale drawing showing your property lines and the location of the buildings, b) a description of the work being done, and c) your contact information.
    2. Submit this to Town Hall. The zoning administrator will review the information and contact us if anything else is needed.
    3. When the zoning is approved, we will notify you and the information will be forwarded to Halifax County. All other inspection/permitting requirements will be handled by Halifax County.

Miscellaneous

  • What is the phone number for the Littleton Post Office?
    252-586-4463
  • Which fire department serves the Town of Littleton?
    The Littleton Volunteer Fire Department Station 21 is the primary fire department for the town. They are located at 226 US Highway 158, and the office phone number is 252-586-4513. This is a non-emergency number. For an emergency, call 911. If no one is available to answer the office phone you may contact Halifax County Emergency Services at 252-583-1991.
  • Do I need a privilege license to do business?
    No, as of 2015 you do not need a privilege license to do business in the town limits.
  • Are yard sales allowed?
    Yes, you may have a yard sale on private property with the permission of the property owner, up to once a month. The town also allows yard sales in the town parking lot at E. South Main Street and Church Street, the first Saturday of each month. Submit a permit (click here to download) to Town Hall during normal business hours, prior to the desired sale date, along with a valid picture ID.
  • Who do I call to pick up a stray animal?
    If the animal is within the town limits, contact the Littleton Police Department at 252-586-3413. Outside of town contact your county animal control department. Halifax County: 252-583-6651. Warren County: 252-257- 6137.
  • Can you tell me who owns the property at a certain address?
    Property owner information can be researched through the Halifax County tax records, at http://qpublic.net/nc/halifax/. If the property is in Warren County, visit here: http://maps2.roktech.net/warren/.
  • I (or my relative) was born in Littleton. How can I get my birth certificate?
    Contact the Register of Deeds department for the county in which you were born. Halifax County: 252-583-2101. Warren County: 252-257-3265.
  • My relative died in Littleton. How can I get a copy of the death certificate?
    Contact the Register of Deeds department for the appropriate county. Halifax County: 252-583-2101. Warren County: 252-257-3265.
  • Ella Baker Day

    Ella Baker Day

    I have a complaint or comment. Who can I talk to?
    We would love to help you! If it regards a police matter, please call the Littleton Police Department at 252-586-3413. If it regards another situation in town, please call Town Hall at 252-586-2709. If we can’t help, we can direct you to the appropriate Commissioner, the Mayor, or another entity.

 

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